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ASEAN Journal on Science and Technology for Development

Abstract

Instead of examining several components that link planning and strategy implementation, researchers have focused on the alignment of IT and business, as well as the Strategic Information Systems Planning (SISP) process. The goal of this study is to examine several approaches that can close the gap between IT project planning and execution. Therefore, the primary objective of the proposed study is to examine SISP implementation strategies that can be theorized in the context of Veolia, a global multinational corporation (MNC). The primary aspects influencing the SISP for this study are the frequency of planning, the function of IT/business managers, assessment or measurement criteria, critical success factors, and contextual considerations. To achieve methodological rigour, they first carried out a pilot study, and then conducted semi structured one-on-one interviews with 15 managers at Veolia; the IT, business and functional managers. The purposive sampling technique was used in selecting the participants as they were chosen to provide both the technical and the operational approach with regards to IT planning and implementation. This qualitative study will require considering the organizational level of analysis to obtain information on the planning and implementation of SISP in the corporate environment of Veolia. Brauns and Clarke (2006) six-phase framework of thematic analysis was used to analyze the data obtained in the interview to guarantee systematic coding, theme development and interpretation to increase the strength of analysis. The data or respondents' open-ended comments were grouped into more general themes. The study's conclusions showed that preparing IT initiatives takes longer than executing them. The study's findings also point to a favorable correlation between the planning horizon and the authority granted to IT managers or executives. Additionally, there is a direct correlation between the lack of authority granted to users during the implementation phase and the implementation failures they report.

Keywords

Multinational Corporation, Strategic Information Systems Planning, Strategy Execution, Stakeholder Participation

Publication Date

2026

Received Date

12/08/2025

Revised Date

30/10/2025

Accepted Date

26/11/2025

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